SHIPPING

Thank you for shopping at ​kibeiyye.top​. We are committed to delivering your orders accurately and on time. Please review our shipping guidelines below to understand how your package will be handled.

1. Domestic Shipping (USA)​

We partner with reliable carriers to ensure your order arrives safely.

  • Carriers:​ USPS (United States Postal Service), UPS (United Parcel Service), and FedEx.
  • Processing Time:​ Orders are typically processed and dispatched within 2 business days.
  • Estimated Delivery:​ Standard shipping usually takes 3–7 business days to arrive after the order has been processed.
  • Shipping Costs:​ Costs vary based on the order weight and destination. The system will automatically calculate and display the exact shipping fee during the checkout process.

2. International Shipping

We offer worldwide shipping to most countries using premium international logistics services.

  • Carriers:​ DHL Express, FedEx International, and UPS Worldwide.
  • Estimated Delivery:​ Standard international shipping typically takes 12–15 business days, depending on the destination country and customs processing.
  • Shipping Costs:​ International rates are calculated based on the weight, dimensions of the package, and the destination country. You can view the estimated shipping costs at checkout.

3. Shipment Confirmation & Tracking

Once your order has been shipped, we will send a confirmation email to your registered email address. This email will include:

  • The name of the shipping carrier.
  • A unique tracking number.
  • A link to the carrier’s website where you can monitor your shipment’s status in real-time.

4. Damage and Loss During Transit

Haikou Meilan Huazhilin Department Store (Sole Proprietorship)​ assumes responsibility for the safety of your goods while they are in transit.

  • Damaged Goods:​ If you receive an item that was damaged during shipping, please contact our customer service team immediately with photos of the damage.
  • Lost Packages:​ If you do not receive your goods within the expected delivery timeframe, please reach out to us. We will assist you in filing a claim with the carrier or arrange for a replacement shipment.

5. Accuracy of Address Information

To ensure successful delivery, please provide accurate and complete shipping information, including:

  • Recipient’s full name.
  • Valid contact phone number.
  • Detailed street address (including apartment or suite numbers).
  • Correct postal/ZIP code.

Note: We are not responsible for delivery delays or losses caused by incorrect, incomplete, or outdated address information provided by the customer.

6. Contact Us

If you have any questions regarding your shipment or our shipping practices, please contact us:

  • Company Name:​ Haikou Meilan Huazhilin Department Store (Sole Proprietorship)
  • Email:​ ipulse_import@outlook.com
  • Phone:​ 13006073385
  • Website:​ kibeiyye.top
  • Address:​ Room 101, Unit 1, Building 12, Binhai International Community, No. 22 Xiyuan Road, Xinbu Street, Meilan District, Haikou City, Hainan Province, China